FAQ | Colour Cape Town | Colour

FAQ

Colour Cape Town 2017

How do I register?

You can register at any of our locations at Hillsong Church South Africa on Sundays or online at www.hillsongevents.org/colour.

Can my kids come to Colour?

Our Kids Team is ready and excited to host your kids during Colour Conference! Kids registrations are available at www.hillsongevents.org/colour. For newborn babies, we will have Parents Rooms available.

Where can I find the Conference schedule?

Conference information emails will be sent to all delegates in the weeks leading up to Colour. It will also contain information on where to pick up your registration pack on the day. Preliminary programs will be available online at Hillsong.com/colour beginning a few weeks prior to Colour.

How can I ensure that I’m sitting with my friends/family/group?

If you wish to sit with your friends/family/group at Colour, we encourage delegates to head to the Swop Zone as soon as registrations open in order to swop tickets with another delegate. Most delegates have success at our Swop Zone area.

How do I change my group leader?

Unfortunately we are unable to make changes to group leaders.

How can I change my address or email address?

Please send an email colourconference@hillsong.co.za and we will ensure your information is updated.

How do I organise accommodation?

Delegates are responsible for arranging their own accommodation.

Am I able to cancel my registration?

Tickets cannot be cancelled nor refunded, however in certain situations beyond the delegates’ control, we are happy to see how we can assist you.

Can I transfer my registration to another person?

Yes, please email colourconference@hillsong.co.za for assistance.

Can I transfer my ticket to next year’s Colour Conference?

Tickets are non-transferable nor non- refundable.

Can I get mobility assistance seating?

We are more than happy to provide mobility assistance seating. Please email pastoral.cc@hillsong.co.za, who will be happy to host you during Conference.

Is food included in my registration?

Meals are not included in your ticket price, however there are great restaurants and cafes where you can purchase lunch and dinner during Conference.

Where do I park?

The Grand West Arena has secure all-day parking at a rate of R10 per day.

Is there public transport available?

The Goodwood Metrorail train station is directly adjacent to the Grand West Arena.