FAQ | Colour

Frequently asked questions?

When will I receive my ticket / wristband?

You will receive a confirmation email once you have registered. Your wristbands will be posted out roughly one month before Colour if you’ve registered before the 18th March. For those who registered after the 18th March don’t worry, you can come early and we will issue you with your wristband on the day.

Am I able to cancel my registration?

You are able to cancel your registration! In order for us to process a cancellation we require you to email colour@hillsong.co.uk and request a cancellation in writing before the 1st of March 2017. There will also be a £25 administration fee applied to each adult registration being cancelled, but there is no fee for cancelling a child’s registration.

Can I transfer my registration to another person?

Yes you can transfer your registration to another person! In order for us to process a transfer to a new delegate you will need to log into your eventbrite account, selecting your Colour 2017 Ticket and selecting edit. There is no fee for transferring a registration.

Can I transfer my ticket to next year’s Colour Conference?

You are able to transfer your registration to the following conference year if you are unable to attend this year. In order for us to process a transfer to next year we require you to email and request a transfer in writing before the 1st of March 2017. There is no fee for transferring to the following conference year.

How do I organise travel?

Did you know we have a dedicated travel agent service through Flight Centre?

If you need help arranging your accommodation and travel, you can contact our dedicated travel consultants at the London Office on +44 207 841 1572, or email them: hillsong@flightcentre.co.uk and quote ‘hillsong’.

Where can I find the conference schedule?

Keep checking our website for the program outline as we endeavour to have this online a couple of months out from the conference to ensure you can plan your travel, transport and organise your family accordingly. Once you arrive at conference you will receive a full conference diary, this will contain information regarding the main rally start times and additional session times and locations.

I’m coming with my friends – can we sit together?

This year at Colour we’re giving you and your friends the opportunity to be part of a seating community again. Information regarding seating communities and how to opt into the same community, as your friend/family will be available.

Can my kids come to Colour Conference? 

We will have a Family Room available for parents with children under 12mths, please indicate that you are bringing a child under 12 mths so we can plan accordingly.

We also have a Colour Kids program for children aged 1 (and walking) up until the end of primary school
(Year 6), you are able to register your children online click here!

What public transport options are available?

Via Underground Train
Our closest tube station is Wembley Park. This is in Zone 4 and can be reached on either the Metropolitan or Jubilee Lines. Upon exiting the station via the lift or stairs, pass under the tunnel onto Olympic Way. When reaching Wembley Stadium (do not walk up the ramps), turn right. Wembley Arena is situated across the road. Approximately an 8 minute walk of 0.3 of a mile.

Alternatively, you could travel to nearby Wembley Central. This is in Zone 4 and can be reached via the Bakerloo Line. Turn right at the station exit onto Wembley High Road and follow for approximately 200 yards. At the Wembley Triangle junction turn left onto Wembley Hill Road. Follow until Lakeside Way and turn right. Approximately a 19 minute walk of around 1 mile.

Via Overground Train
Chiltern Railways run a service from London Marylebone to Wembley Stadium. To book and find out more about running times, click here

Via bus
The 79, 83, 92, 182 and 224 all regularly run through the Wembley Arena area.
You can plan your route and check if there is any disruptions to travel on the TFL website

Car & Parking Facilities

Wembley Arena is located just off the A406 North Circular Road within easy reach of central London and the rest of the country, with major motorways connecting nearby.

If you’re coming from the North, take the M1/A1, then A406, then A404.
From the East go M11, M25 (J23), A1, A41, A406 then A404. From the South it’s M25 (J15), M4 (J3), A312, A40, A406, A404, A479 OR M25 (16), M40 (A40), A406, A404, A479.
From the West go M4, A312, A40, A406 then A404

For Sat-Nav searches please insert the postcode HA9 0AA or search ‘Engineers Way Wembley’.

There are a number of car parks very close to the venue and can be pre-booked online. Details will be published closer to the event date.