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Mental Health Services

Mental Health Services

CityCare online and phone counselling support during this COVID-19 season

Taking care of your mental and psychological wellbeing as well as couple and family relationships has never been more important than now.

Due to the impact of COVID-19 CityCare is continuing our counselling and psychological services online via Telehealth, Skype, Zoom and telephone to keep our clients and staff safe.

If you would like to book your appointments please contact our reception team who will be happy to take the time to talk you through the process. You can ring on (02) 8846 4663 or email [email protected]

Please note: Telehealth and online counselling is not a substitute for urgent medical care during an acute crisis. For immediate mental health assistance, please call: Mental Health Access Line – 1800 011 511 or Lifeline – 13 11 14 or Beyond Blue – 1300 224 636. If life is in danger, please call 000 or present to your nearest hospital. All of these services operate in Australia 24 hours a day.

Services Available


Life situations can sometimes leave people out of their depth. Having someone they can seek professional support from while getting through the rough patches can make all the difference. We look forward to welcoming you at our Health Centre.

Many of our Psychologists are members of APS (Australian Psychology Society), and have minimum of four years academic training and supervised in-field training.

Professional Psychological & Counselling Services:

  • Anxiety
  • Anger management
  • Behavioural problems
  • Counselling for children
  • Counselling for adolescents
  • Depression
  • Eating disorders
  • General counselling
  • Grief & Loss
  • Lack of confidence
  • Marriage & relationships
  • Postnatal & Prenatal Depression
  • Suicidal thinking / ideation
  • Self-esteem/image
  • Neglect, Physical or emotional or Sexual abuse
  • Stress management
  • Substance abuse
  • Supervision/Leadership Development
  • Transition/Life Skills/Change management
  • Trauma rehabilitation

Practice Hours:
By Appointment
Monday to Friday: 9:00am-5:00pm

Our appointments are available during business hours, Monday to Friday with limited time slots available in the evening.

Unit 10A, 40-44 Brookhollow Avenue
Baulkham Hills 2153

Unit 20, 198-222 Young Street
Waterloo 2017

16 Rover Street
Mount Gravatt 4122

Contact Us
Book Appointment:

Phone: (02) 8846 4663
Fax: (02) 8580 6252

Important: Please note our email addresses are monitored intermittently during office hours Monday to Friday and a response may not be immediate. If you are in crisis please contact Lifeline 24-hour Phone Counselling service on 13 11 14 or contact your local GP (doctor) for support and/or referral. If it is an emergency or life is at risk please call 000. Thank you.

Registered Psychologists

<strong>Rosemary Hawke </strong>

Rosemary Hawke


A Registered Psychologist based in Sydney, Rosemary is a Board approved supervisor of the Educational and Developmental College of Australian Psychological Society.

Rosemary brings 30 years of expertise and experience working with students experiencing a broad range of emotional, social, academic and/or developmental concerns. She also assists adults with parenting skills, and a range of conditions including anxiety, depression, grief, divorce recovery, interpersonal conflict and work-related difficulties. Rosemary uses CBT, ACT schema and mindfulness training to tailor her approach to client’s needs.

An experienced couples therapist, Rosemary has completed couple’s training with the Gottman Institute in both Melbourne, Australia and Seattle, USA. She helps couples to navigate stages of the relationship including complex issues ranging from trauma, addiction, affairs and abuse.

Rosemary is approved for Workcover, NDIS, ATAPS, Medicare and Health Fund rebates.


<strong>Jacob Laidler </strong>

Jacob Laidler

BPsych (Hons), MPsych, MAPS

Jacob is a Registered Psychologist based in Sydney. Jacob has special interest in working with students and young adults with a particular emphasis on stress and anxiety, sexual addiction, relationship and family issues, maladjustment and promoting complete well-being through personal development.


<strong>Patricia Jenner </strong>

Patricia Jenner

BA, Dip Psych, M. Couns., Adv Dip Family Therapy.

A Registered Psychologist based in Brisbane, Patricia has extensive experience in providing individual and family therapy using a variety of therapeutic interventions depending on individual needs. These include Cognitive Behaviour Therapy, narrative therapy, solution focused therapy, experiential therapy, and Acceptance Commitment Therapy.

Patricia's areas of interest include: Anxiety, Depression, Trauma, Stress, Post Traumatic Stress Disorder, Disability, Grief and Loss, and Self-Esteem.

Patricia is registered as a Medicare and NDIS provider.


Professional Counsellors

<strong> Peter Huang </strong>

Peter Huang

BA Psych, MCouns

Operates from a trauma informed, recovery focused, mental health framework.
Special interest in: trauma and identity formation, anxiety and depression, alcohol and other drug addictions, suicide prevention, grief counselling. Emphasis on maladaptive thoughts, emotions and behaviours. Passionate in working with young adults and couples.


<strong> Rhondda Long </strong>

Rhondda Long

M Counselling, BA

Special interest in: working with both individuals and couples. Individuals: students and other adults with a variety of issues including anxiety, depression, abuse, communication issues, grief and loss, loneliness, guilt and shame, stress management and work-related issues.

Couples: working with relationship communication issues, conflict, stress and dysfunction.
Rhondda offers clients an accepting, non-judgemental place to work through whatever issues they are confronting.


<strong> Dr. John Edmund Adjei </strong>

Dr. John Edmund Adjei

Ph.D Couns., MA Pscyh. & Couns., MA C. Couns., B.Th, Cert. IV

Special interests: to see youth, adults, couples and families find the value of life and path to holistic recovery, relationship restoration, and achieving their full potential. Edmund facilitates couples counselling (Emotionally Focused Therapy Certification), and works in the areas of trauma, depression, anxiety, stress, identity crisis, self-worth, substance abuse, addictions, neuroscience, biofeedback, mind/body approaches such as mindfulness and meditation in clinical practice.


<strong> Helen Van Wyk </strong>

Helen Van Wyk

AdvDip Couns & FamTherapy; MCouns; MACA

Helen has a heart to see others empowered and thriving. She has worked with people of varying cultural backgrounds and age-groups, both short and long-term in areas that include anxiety, depression, trauma, relationship issues, family of origin work, anger management, and grief and loss.


<strong> Cathy Cogin </strong>

Cathy Cogin

Adv. Dip Counselling & Family Therapy, Grad Cert Counselling & Family Therapy, RN

As an individual and couples counsellor, I seek to support my clients as they work through their life challenges and relationship issues towards healthier functioning. I am committed to providing a respectful and caring environment where individuals and couples can feel safe in their journey of healing and growth. Integrating Christian principles into my practice, I draw from a variety of theoretical approaches as I cater to the specific needs of my clients. These include Family Systems, Psycho dynamic, Cognitive Behavioural and Imago Relationship Therapy.


<strong> Dave Watkins </strong>

Dave Watkins

B. Bus, GD Theol, GD Couns, Cert IV T & A, Certified Supervisor QMACA

David uses the latest and better-known psychological approaches to counselling including cognitive behavioural therapy, Gestalt, Family Systems Therapy and Psychodynamic approaches to provide a truly wholistic approach to healing. David specialises in trauma work, couples and family therapy. He is particularly adept at working with individuals and youth in areas including addictions, anxiety, depression, bipolar, dissociative identity disorder and post-traumatic stress disorder.


<strong> Vanessa Ong </strong>

Vanessa Ong

M Couns, B Ed.

Vanessa is motivated to empower people towards hope and lasting change through an integrated therapeutic approach. She is experienced in working with a variety of issues including anxiety, depression, trauma, grief, identity and relationship issues. Vanessa’s background in Personal Development, Health and Physical Education supplements her holistic approach to growth and transformation.


<strong> Dina Lindemann </strong>

Dina Lindemann

Adv Dip Counselling and Fam Therapy, Grad Cert Counselling and Fam Therapy
PACFA Reg. Clinical, CCAA (Clinical)

Dina is a registered counsellor who works holistically and collaboratively with individuals and couples seeking counselling from a Christian world view.

She is a trans-theoretical practitioner who works with a range of issues including trauma, grief and loss, relationship issues, anxiety management, life transitions, self-esteem and behavioural addictions.


<strong> Elizabeth Flockton </strong>

Elizabeth Flockton

Adv Dip Couns & Family Therapy, Enrolled Nursing Advanced Certificate,
Enrolled Nursing Mental Health Certificate

Elizabeth has over 20 years of experience as a mental health nurse working in a Psychiatric Hospital. She has special interest in working with adults experiencing mental health issues such as bipolar, depression, anxiety, grief & loss, trauma, Postnatal Depression & Antenatal depression.


<Strong> Steve James </Strong>

Steve James

Steve James
Adv. Dip. Christian Counselling, Adv. Dip. Community Services Work, MACA

Special interest in: working with adults struggling with depression, anxiety or low self-esteem as well as assisting people that feel stuck in unhelpful patterns of behaviour, relationships or thinking find ways to overcome these obstacles and move towards becoming the person they aspire to be. Also have worked extensively with men dealing with pornography, sexual addiction and the relationship issues they may cause.


<Strong> Sue Anderson </Strong>

Sue Anderson

Graduate Diploma in Counselling.

Sue is passionate about helping individuals, couples and families understand themselves and their situations in order to make positive changes to enrich their lives. She draws on a range of therapy approaches and enjoys developing a therapeutic relationship with her clients to build a safe haven and secure base from which they can explore their problems and work towards understanding themselves and others in their lives. Sue works respectfully with each person’s spirituality. In her spare time, Sue enjoys reading, bushwalking and spending time with family and friends. Sue specialises in assisting clients with anxiety, depression, grief and loss, addiction, trauma and relationships.


<Strong> Donna Azar </Strong>

Donna Azar

Adv.Dip Counselling & Family Therapy

Donna has a desire to work with clients so they are able to explore difficult and painful experiences in an environment that fosters trust, safety and genuine connection so restoration and potential can thrive in the lives of individuals and couples.

Donna uses an eclectic and wholistic body-mind-spirit style to counselling including Psychodynamic, Somatic Therapy, Gestalt, Family Systems, Cognitive Behavioural Therapy, Inner Child Work and Spirituality to identify areas that require change for her clients.
Donna works with relationship issues, family of origin, communication and conflict resolution, anger- management, greif and loss, trauma, childhood trauma, depression and anxiety.


<Strong> Wendy Smith </Strong>

Wendy Smith

B. Couns and Dip. of Social Science
Registered therapist with PACFA (Psychotherapy and Counselling Federation of Australia)

Wendy is a professional Counsellor who offers a supportive and encouraging environment to explore client needs. As an integrative therapist Wendy uses a variety of techniques and modalities to journey with individuals to find positive outcomes. Using evidence-based theories such as Cognitive Behaviour Therapy along with Creative and Faith based approaches, Wendy works with clients to find pathways towards growth and healing.

Special interests: Anxiety, Self Esteem, Stress, Coping Skills, Depression, Emotional Disturbance, Identity, Grief and loss, Couples therapy, Relationship and intimacy issues, Suicidal Ideation and Trauma and Post Traumatic Stress Disorder.


<Strong> Sara Martin </Strong>

Sara Martin

Master of Counselling; Grad Dip. Bus. Admin
CCAA Graduate Member, PACFA (Psychotherapy and Counselling Federation of Australia) reg.25312

Sara draws from a range of counselling modalities (incorporating person- centred talk therapy, family systems, CBT, strengths-based and mentoring). She works from a bio-social-psycho-spiritual framework considering all dimensions of self. She explores with clients the many things that affect emotional states, wellbeing and causes of conflict (inner and with others) such as physical health and genetics, lifestyle factors, social connections, work and family groups; and cultural and spiritual belief systems.

Sara is conversational in style, empathetic, open-minded and intuitive. She encourages clients to come as they are and not feel the need to edit or hide parts of themselves, free to be fully seen and heard without judgement.


<Strong> Zion, Fung Yin Lai </Strong>

Zion, Fung Yin Lai

M Soc Sc (Youth Couns.), B. Theology, Adv. Dip Ministry, Grad Dip (Edu), BA (Hons) MACA, MAPACS

Using an individualised approach with various therapies, Zion has successfully assisted patients, undergoing grief and loss, trauma, anger and other mild mental illnesses. She has worked with CityCare since 2015, helping many newcomers to Australia experiencing mild social anxiety. She has a multi-cultural background and years of experience working with women from different cultural backgrounds. Zions is also passionate about helping young adults find their identity and purpose in life. Zion is also able to provide sessions in Mandarin and Cantonese for those who prefer.


<strong>Jackie Schatz</strong>

Jackie Schatz

M. Counselling B. Commerce (Marketing) PACFA Provisional reg. 24656 CCAA member

Jackie is a warm and insightful Counsellor. Jackie has a lived experience of what it is to balance family, work-life, studying and “making ends meet” in this changing world.
Jackie practices person centred therapy to offer a welcoming, trusted, safe space for clients to share their stories and concerns. She works together with adults experiencing anxiety, relationship dilemmas, bereavement, grief and loss, chronic illness and carers’ issues. Jackie uses the principles of identifying personal values and accepting unchangeable circumstances to move towards a full and meaningful life. Jackie uses creative therapies to unlock her clients’ deep emotions to enable greater self-understanding and revelation of their true selves.