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Mental Health Services

Mental Health Services

Looking after your mental and psychological wellbeing and our relationships has never been more important than now.

Due to the impact of COVID-19 in our society, CityCare is continuing our counselling and psychological services online via Zoom, Telehealth, as well as in person. In-person appointments will adhere to current government health regulations as your health and safety will always be our priority.

If you would like to book your appointments please contact us on (02) 8846 4663 or email [email protected]

Please note: Counselling is not a substitute for urgent medical care during an acute crisis. For immediate mental health assistance, please call the following services:

Mental Health Access Line: 1800 011 511

Lifeline: 13 11 14

Beyond Blue: 1300 224 636

If it is an emergency or your life or someone you know is at risk, please call 000.

All these services operate within Australia 24 hours a day, seven days a week.

Services Available


Life situations can sometimes leave people feeling out of their depth. Having access to professional support while working through difficult circumstances can make all the difference.

Practice Hours:
By Appointment
Monday to Friday: 9:00am-5:00pm
Limited appointments are available in the evening over Zoom.


Unit 10A, 40-44 Brookhollow Avenue
Norwest, NSW 2153

Unit 20, 198-222 Young Street
Waterloo, NSW 2017
[email protected].

16 Rover Street
Mount Gravatt, QLD 4122
[email protected]

For enquiries or to book an appointment:
Phone: (02) 8846 4663
Fax: (02) 8580 6252
Email: [email protected]

Please note: Our email addresses are monitored intermittently during office hours Monday to Friday and a response may not be immediate. If you require urgent assistance, please contact the Lifeline 24-hour Phone Counselling service on 13 11 14 or contact your local GP for support and/or referral.

If it is an emergency or your life or someone you know is at risk please call 000.

Registered Psychologists

<strong>Rosemary Hawke </strong>

Rosemary Hawke


A Registered Psychologist based in Sydney, Rosemary is a Board approved supervisor of the Educational and Developmental College of Australian Psychological Society.

Rosemary brings 30 years of expertise and experience working with students experiencing a broad range of emotional, social, academic and/or developmental concerns. She also assists adults with parenting skills, and a range of conditions including anxiety, depression, grief, divorce recovery, interpersonal conflict and work-related difficulties. Rosemary uses CBT, ACT schema and mindfulness training to tailor her approach to client’s needs.

An experienced couples therapist, Rosemary has completed couple’s training with the Gottman Institute in both Melbourne, Australia and Seattle, USA. She helps couples to navigate stages of the relationship including complex issues ranging from trauma, addiction, affairs and abuse.

Rosemary is approved for Workcover, NDIS, ATAPS, Medicare and Health Fund rebates.


<strong>Jacob Laidler </strong>

Jacob Laidler

BPsych (Hons), MPsych, MAPS

Jacob is a Registered Psychologist based in Sydney. Jacob has special interest in working with students and young adults with a particular emphasis on stress and anxiety, sexual addiction, relationship and family issues, maladjustment and promoting complete well-being through personal development.


Professional Counsellors

<strong> Peter Huang </strong>

Peter Huang

BA Psych, MCouns
PACFA Reg. Clinical 23442

Peter operates from a trauma informed, recovery focused, mental health framework with an emphasis on maladaptive thoughts, emotions, and behaviours. Peter is passionate about working with young adults and couples.

Areas of interests:
Trauma and identity formation, anxiety and depression, alcohol and other drug addictions, suicide prevention, grief counselling.


<strong> Rhondda Long </strong>

Rhondda Long

M Counselling, BA

Rhondda has a special interest in working with both couples, individuals, and students. Rhondda offers clients an accepting, non-judgemental place to work through whatever concerns they are confronting.

Areas of interests:
Anxiety, depression, abuse, communication issues, grief and loss, loneliness, guilt and shame, stress management and work-related issues. Couples: working with relationship communication issues, conflict, stress and dysfunction.


<strong> Dr. John Edmund Adjei </strong>

Dr. John Edmund Adjei

Ph.D Couns., MA Pscyh. & Couns., MA C. Couns., B.Th., Cert. IV
PACFA Reg. Clinical 24732

Edmund has a desire to see youth, adults, couples and families find the value of life and a path to holistic recovery, relationship restoration, and achieving their full potential.

Edmund is a certified practitioner in Emotion Focused Therapy.

Areas of interests:
Couples counselling, trauma, depression, anxiety, stress, identity crisis, self-worth, substance abuse, addictions, neuroscience, biofeedback, mind/body approaches – mindfulness and meditation in clinical practice.


<strong> Helen Van Wyk </strong>

Helen Van Wyk

AdvDip Couns & FamTherapy; MCouns; MACA

Helen has a heart to see others empowered and thriving. She has worked with people of varying cultural backgrounds and age-groups and can accommodate client needs for short or more long-term appointments.

Areas of interests:
Anxiety, depression, trauma, relationship issues, family of origin work, anger management, and grief and loss.


<strong> Cathy Cogin </strong>

Cathy Cogin

Adv. Dip Counselling & Family Therapy,
Grad Cert Counselling & Family Therapy

As an individual and couple’s counsellor, Cathy seeks to support clients as they work through their life challenges and relationship issues towards healthier functioning.

Cathy is committed to providing a respectful and caring environment where individuals and couples can feel safe in their journey of healing and growth. Integrating Christian principles into her practice, Cathy draws from a variety of theoretical approaches to cater to the specific needs of clients.

Areas of interests:
Family Systems, Psycho dynamic, Cognitive Behavioural and Imago Relationship Therapy.


<strong> Dave Watkins </strong>

Dave Watkins

B. Bus, GD Theol, GD Couns, Cert IV T & A, Certified Supervisor QMACA

David uses the latest and better-known psychological approaches to counselling to provide a truly wholistic approach to healing.

David incorporates Cognitive Behavioural Therapy, EMDR, DBT, EFT, Schema Therapy, Gestalt, Family Systems Therapy, Creative Therapies and psychodynamic approaches into his practice and is particularly adept at working with individuals and youth.

Areas of interests:
Trauma, couples and family therapy, addictions, anxiety, depression, bipolar, dissociative identity disorder and post-traumatic stress disorder.


<strong> Vanessa Ong </strong>

Vanessa Ong

M Couns, B Ed.
PACFA Reg. Clinical 23798

"Not everything that is faced can be changed, but nothing can be changed until it is faced" - James Baldwin.

In a climate of uncertainty and exponential change, Vanessa offers a relational space of safety and confidentiality where you can journey towards healing, agency, and hope.

Vanessa works from a trauma-informed framework with a breadth of learning fields and over 20 years’ experience in people professions including teacher, retreats director, mentor, workshop facilitator, team leader, small groups implementer and counsellor.

Vanessa uses evidence-based, interpersonal, somatic, CBT, neuroscience and experiential tools to facilitate change.

Areas of interests:
Anxiety, shame, trauma, identity and relational difficulties through individual and couple counselling.


<strong> Dina Lindemann </strong>

Dina Lindemann

Adv Dip Counselling and Fam Therapy
Grad Cert Counselling and Fam Therapy
PACFA Reg. Clinical, CCAA (Clinical)

Dina is a registered counsellor who works holistically and collaboratively with individuals and couples seeking counselling from a Christian world view.

As a trans-theoretical practitioner, Dina works across a broad range of therapeutic areas.

Areas of interests:
Trauma, grief and loss, relationship issues, anxiety management, life transitions, self-esteem, and behavioural addictions.


<Strong> Steve James </Strong>

Steve James

Adv. Dip. Christian Counselling, Adv. Dip. Community Services Work, MACA

Steve has experience working with adults struggling with depression, anxiety or low self-esteem as well as assisting people that feel stuck in unhelpful patterns of behaviour, relationships or thinking to find ways to overcome these obstacles and move towards becoming the person they aspire to be.

Steve also has worked extensively with men dealing with pornography, sexual addiction and the relationship issues they may cause.

Areas of interests:
Anxiety, depression, low self-esteem, relationship issues, sexual addiction and pornography.


<Strong> Sue Anderson </Strong>

Sue Anderson

Graduate Diploma of Counselling
ACA Level 2 Member

Sue is passionate about helping individuals, couples and families understand themselves and their situations in order to make positive changes to enrich their lives. 

Drawing on a range of attachment-based and cognitive therapy approaches including Family Systems, Emotionally Focused Therapy and Acceptance and Commitment Therapy, Sue assists clients to build a secure base from which they can explore their concerns and work towards understanding themselves and improving their relationships.

Areas of interests:
Anxiety, depression, grief and loss, trauma and couple and family relationship issues.


<Strong> Donna Azar </Strong>

Donna Azar

Adv.Dip Counselling & Family Therapy

Donna has a desire to work with clients so they are able to explore difficult and painful experiences in an environment that fosters trust, safety and genuine connection so restoration and potential can thrive in the lives of individuals and couples.

Donna uses an eclectic and wholistic body-mind-spirit style to counselling including Psychodynamic, Somatic Therapy, Gestalt, Family Systems, Cognitive Behavioural Therapy, Inner Child Work and Spirituality to identify areas that require change for her clients.

Areas of interests:
Relationship issues, family of origin, communication and conflict resolution, anger- management, grief and loss, trauma, childhood trauma, depression and anxiety.


<Strong> Wendy Smith </Strong>

Wendy Smith

B. Couns and Dip. of Social Science
PACFA Reg. Clinical 24856
Health Fund rebates

Wendy is a professional Counsellor who offers a supportive and encouraging environment to explore client needs. As an integrative therapist Wendy uses a variety of techniques and modalities to journey with individuals to find positive outcomes.

Using evidence-based theories such as Cognitive Behaviour Therapy along with Creative and Faith based approaches, Wendy works with clients to find pathways towards growth and healing.

Areas of interest:
Couples Therapy, Anxiety, Depression, Identity and Self Esteem, Stress, Coping Skills, Emotional regulation, Identity, Grief and loss, Relationship and intimacy issues, Trauma.


<Strong> Sara Martin </Strong>

Sara Martin

Master of Counselling; Grad Dip. Bus. Admin
CCAA Graduate Member, PACFA Reg. Provisional 25312

Sara draws from a range of counselling modalities and works from a Bio-social-psycho-spiritual framework considering all dimensions of self.

She explores with clients the many things that affect emotional states, wellbeing and causes of conflict (inner and with others) such as physical health and genetics, lifestyle factors, social connections, work and family groups, and cultural and spiritual belief systems.

Sara is conversational in style, empathetic, open-minded and intuitive. She encourages clients to come as they are and not feel the need to edit or hide parts of themselves, free to be fully seen and heard without judgement.

Areas of interest:
Person- centred talk therapy, family systems, CBT, strengths-based and mentoring


<Strong> Zion, Fung Yin Lai </Strong>

Zion, Fung Yin Lai

M Soc Sc (Youth Couns.), B. Theology, Adv. Dip Ministry, Grad Dip (Edu), BA (Hons) Lv. 2MACA, CCAA Provisional

Using an integrative therapeutic approach, Zion has successfully assisted clients in various areas of mental health and well-being with Citycare since 2015.

Having a multicultural awareness, Zion understands the challenges and anxieties of moving to a new country and has successfully supported her clients in the areas of social anxiety and has a passion for working with women from various cultural backgrounds. Zion also is committed to assisting young people to find their identity and purpose in life.

Using the Gottman Method, Zion works with couples to achieve their goals and manage conflicts within the relationship.

Sessions can be provided in Mandarin and Cantonese if preferred.

Areas of interests:
Multicultural counselling, couples therapy, grief and loss, trauma, anger management and generalised mental health care.


<strong>Jackie Schatz</strong>

Jackie Schatz

M. Counselling B. Commerce (Marketing)
PACFA Provisional reg. 24656 CCAA member

Jackie is a warm and insightful Counsellor with a lived experience of what it is to balance family, work-life, studying and “making ends meet” in this changing world. Jackie uses the principles of identifying personal values and accepting unchangeable circumstances to move towards a full and meaningful life.

Jackie practices person centred therapy to offer a welcoming, trusted, safe space for clients to share their stories and concerns. Jackie uses creative therapies to unlock her clients’ deep emotions to enable greater self-understanding and revelation of their true selves.

Areas of interests:
Anxiety, relationship dilemmas, bereavement, grief and loss, chronic illness and carers’ issues.


<strong>Lila Dantan</strong>

Lila Dantan

ACA Member

Lila Dantan is a counsellor with a passion to help people be the best version of themselves. She enjoys working with a broad range of people and situations and believes everyone is capable of change and growth. She is a firm believer that when challenging experiences are shared and verbalised in a safe environment with a trained professional, they can be managed to bring about healing and wholeness to the client.

Having a psychodynamic approach to counselling, Lila works with people to help them gain self-awareness and change disempowering self-beliefs. She also helps in fostering an understanding of relationship patterns, improving communication skills, and developing tools to better manage emotions.

She helps people to be empowered and experience positive growth by providing an understanding of behavioural patterns which are often acquired in childhood as coping mechanisms.

Areas of interest:
Individual and couples counselling, Cognitive Behaviour Therapy, Solution Focused Therapy, Experiential Psychotherapy as well as other related approaches to help clients.


<strong>Heather Bassett</strong>

Heather Bassett

Adv Dip Counselling, AIFC ACA Member
Justice of the Peace Reg #139513

Heather is passionate about journeying alongside individuals as they pursue healing and restoration. 

Having a client centred approach, Heather aims to assist people by giving them the tools they need to bring about lasting change.  Being warm and approachable, Heather believes, can bring a positive, practical approach to focusing on helping individuals achieve their goals. 

Areas of interests:
Cognitive Behaviour Therapy (CBT), Mindfulness and Positive Psychology.


<strong>Ellizabeth Flockton</strong>

Ellizabeth Flockton

Member: ACA & AHPRA
ABN: 60134612952

Advanced Diploma of Counselling & Family Therapy, Enrolled Nursing Advanced Certificate, Enrolled Nursing Mental Health Certificate, Parent Craft Nursing Certificate, Circle of Security Parenting Program

Elizabeth is a skilled & compassionate counsellor with over 25 years of professional experience in mental health nursing & counselling.

Using evidence-based skills that will help, encourage & empower clients to gain insight & understanding into their struggle with mental health. Elizabeth uses a holistic person-centred approach to facilitate the way forward towards mental wellbeing.

Practising within the framework of Christian values, Elizabeth can assist to integrate spiritual resources for clients requesting Christian counselling. In person counselling as well as online counselling is available.

Areas of interest:
Depression, anxiety, bipolar, postnatal depression, stress, burnout, grief & loss, abuse & trauma. I look forward to meeting you.


Donations of $2 or more made within Australia are tax deductible through Hillsong CityCare Australia Ltd.