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Complaints Form

Information for Applicants:

  • Complaints should only be lodged as a complainant in writing if you have been unable to resolve your issue or concern informally.
  • You will receive acknowledgment of your lodged complaint within three (3) business days upon Hillsong Church Limited having received your complaint/appeal.
  • We may ask you for further information in relation to your complaint.
  • Hillsong Church Limited will endeavour to revolve your complaint within a reasonable timeframe usually twenty eight (28) business days upon receipt of the written complaint and all further information in relation to it or as soon as practicable. However, in some cases, particularly if the matter is complex the resolution may take longer.
  • Applicants may be asked to provide additional information to support their complaint.
  • Please complete all fields on this form.
  • Please submit this form to