FAQ | Hillsong Conference Sydney | Hillsong Conference

How to I register for conference?

You can register online at hillsongconference.com

 

How do I ensure that I’m sitting with my family/friends/group?

If you have the same group leader, you will be allocated the same seating. When you register, simply nominate the same group leader’s name (must be a registered delegate) as those you wish to be seated with for the duration of conference. If you have already registered and you need to change your group leader, you can use the link to update to the appropriate group leader.

 

Where can I find the conference schedule?

You can find a draft of the Hillsong Conference 2018 program HERE. Please note this is subject to change as conference approaches. Upon arrival at conference, you will receive a full conference diary with detailed start times and additional session times.

 

Can my kids come to conference?

Absolutely! There will be Parents Rooms for babies up to 12 months, and a Playgroup program for children 1-3 years old (carer must be present at all times.) Kidsong is an incredible kid’s program for ages 3 years fto grade 6, and Young & Free conference will be an amazing program for grade 7 – 12 students.

 

How do I get to Qudos Bank Arena?

For detailed instructions for driving, parking and public transport, please visit the QBA website.

 

How do I organise accommodation?

Accommodation and travel can be arranged through JC Travel Professionals who are our preferred supplier.  We have negotiated special rates for accommodation, coach and airline tickets. For further assistance please contact J.C. Travel Professionals:

Phone: 1300 132 349 (if calling from within Australia)
Phone: +61 2 9634 1744 (if calling from outside Australia)
Fax: +61 2 9634 7099
Web: www.jctravelprofessionals.com.au
Email: conference@jctravelprofessionals.com.au

 

Can I get mobility assistance seating?

We do have a mobility assistance seating area for those who require care for the duration of conference. If can submit a request to our office by emailing hillsongconference@hillsong.com with medical documentation to be forwarded to the Mobility Assistance Triage team.

 

What if I did not receive my pass?

Head to the Registration Marquee at conference for assistance with registration and passes.

 

How do I update my contact details?

You can update your address and email address through the link provided when you registered. If you are unable to locate the changes email we have provided, please phone or email our office to have this reissued.

 

How do I change my group leader?

You can update your group leader through the link emailed to you when you registered. If you are unable to locate the changes email we have provided, please phone or email our office to have this reissued.

 

Can I transfer my registration to another person?

For those wanting to transfer your registration to another person, Adults only can transfer their registration another person informally by handing their pass over with an authorisation letter stating the person has permission to use the current pass in their name.

 

Can I transfer my registration to next year’s conference?

If you are unable to attend this year’s conference, you can transfer your registration to next year’s conference. Please email hillsongconference@hillsong.com before 1 May 2018 to make a request. Requests made after the deadline will be reviewed by the Conference Manager and are not guaranteed.

 

Can I cancel my registration?

If you are unable to attend this year’s conference, you can cancel. Please email hillsongconference@hillsong.com by 1 May 2018 to make a request. Requests made after the deadline will be reviewed by the Conference Manager and are not guaranteed. There will be a $55 administration fee to process the cancellation, and no fee for cancelling a child’s registration.

 

What can I bring into Qudos Bank Arena?

For a detailed list of what items you can and cannot bring into the venue, visit qudosbankarena.com.au