FAQs

Important Service Information

How long does a service go for and what can I expect?
A service goes for 90 minutes.

Where do I park?
There is parking on site at our East campus. Our car park attendants will direct you where to go! Occasionally our car park can become full, our carpark attendants will direct you to overflow parking across the street or at the adjoining property.

What time should I get to church?
We suggest you allow at least 15 minutes before the service so you have time to park your car, check-in your kids to the kids program and find your seat.

Can I sit anywhere?
Yes our friendly host team are there to help you find a seat.

What do I have to wear, and do I have to bring anything?
Come as you are.

I have kids – is there a kids program and parenting rooms?
Yes, we have kids programs at every service and parenting rooms available.

Do you have disabled parking and seating?
Yes, we do. Our car park team will direct you to the nearest disabled parking. Our hosts in the building will escort you to seating.

Do I have to pay to attend church, or will I be asked for money at any time during my visit?
Everyone is welcome to attend church and there is no cost to attend. We do receive an offering as part of our service and is free-will. No one is under compulsion to give and you are welcome to let it pass by you.

How do I get better connected at church?
There are a number of ways you can connect at church. Attend weekly services, join a connect group, serve on a team or just arrive 45mins before any of our services and attend our pre service gathering. If you are still struggling to get connected email us at melbourneeast@hillsong.com