Consistent with Hillsong Work Health and Safety Policy, those who serve in Hillsong will:

• Act in the best interests of those they serve, especially those who are vulnerable. 

• Be accountable within their teams and follow reasonable instructions from those in leadership. 

• Not be spiritually, emotionally, physically or sexually abusive in any way toward others. Domestic and family violence is never acceptable. 

• Avoid the use of offensive language (e.g. vulgar language, sexual connotations, and racial or  religious slurs). 

• Exercise caution with all potentially addictive behaviours and/or harmful substances. 

• Refrain from using any illicit substances. 

• Use caution when initiating or receiving physical contact with those they serve, including gestures of comfort. Such gestures can be unwanted or misinterpreted. 

• Treat all with whom they work, fairly and with respect. 

• Communicate with integrity. This includes the use of electronic communication which will be used wisely and never inappropriately. 

• Acknowledge when they do not possess the required skill set in a situation and seek help from a supervisor or church leader. This particularly applies to helping those who are victims of abuse or require professional counselling.

• Not take property belonging to others, including intellectual property (copyright). 

The Hillsong Work Health and Safety Policy specifically requires that all workers, including volunteers must: 

• Co-operate with any reasonable policy or procedure of the Hillsong Executive Management, or undertaking relating to health or safety at the workplace that has been notified to Workers. 

• Effectively identify and immediately report any known or perceived instances, disclosures or allegations of harm to the Safe Church Office. 

• Maintain the privacy of all Hillsong People, in particular those associated with disclosures of harm, subject to compliance with all relevant legislation. 

Financial matters

Those who serve in Hillsong are encouraged to have integrity in their financial dealings. They must not seek financial gain from their church role.

Conflict of interest 

Information gained through Hillsong must not be used for purposes other than for legitimate Hillsong purposes and any conflict of interest that impacts upon the fulfilment of this code must be disclosed.

All volunteers and leaders of Hillsong are considered ‘Workers’ under Workplace Health & Safety and Child Protection legislation. Workers have a greater responsibility, at law, and their conduct may become the subject of an investigation. The following may be reportable to relevant authorities:

• Any breach of this code involving a criminal offence may lead to a report being made to the relevant authorities.

• Any breach relating to harm, or risk of harm, will be dealt with according to the Hillsong Safe Church Framework.

• Any other breach will be considered in the light of the best interests of the volunteer or leader and those they serve and may result in the volunteer or leader being stood down from their area of leadership or service.

• Volunteers and leaders need to be open to correction and humble enough to modify behaviours so as to not discredit the gospel.

• In the case of leaders who are also employees, breaches may become the subject of an HR investigation and be dealt with according to our HR policies and procedures.