Please visit www.theo2.co.uk/visit-us for all information on getting to the O2 Arena. This includes tube, bus, car & boat routes.

For the most up to date travel information please visit The Transport for London Website: tfl.gov.uk

● Comfortable clothes and shoes (and a change of clothing for preschoolers)
● Daily packed morning tea, lunch, afternoon tea and snacks (nut-free). Please note that meals are not included in the Kidsong registration. Dinner will be spent with parents/guardians.
● Drink bottle
● Registration pass
● Jacket, hat and sunscreen
● Bible & notepad
● Parent Drop-Off & Pick-Up

Drop-Off
Programs are open and parent drop-off begins an hour before each session.

Pick Up
Parent pick-up begins immediately after each session.
Please collect your child within 30 mins of the session finishing.
You will receive precise timings with your Kidsong registration letter and pass.

You will need to show your Parent Pick-Up Card every time you come to pick up your child. Your child’s ID number is also indicated on the card. If we need to contact you during the meetings we will send you a text message, so please keep your phone handy and on silent.

*Please note: If you will not be collecting your children yourself, please inform the Kidsong team at drop-off and ensure the child’s collector or family member has the Parent Pick-Up Card with them. No Parent Pick-up Card will mean no entry into Kidsong. Under 18-year-olds will not be allowed to collect children unless agreed with the Kidsong team at drop-off.

Can I pick up my child before the end of session?
Kidsong unfortunately cannot facilitate early pick-ups outside of parent pick-up times, except in the case of an emergency.

Our outstanding Kidsong team are strictly screened, specifically trained and DBS (Disclosure & Barring Service) checked. Access to Kidsong is limited to working with children-approved people, and parents must show their Parent Pick-Up Card to collect their child. We have external SIA (Security Industry Authority) trained security team in addition to support our Kidsong team.

First Aid
The Kidsong program has a dedicated team who can administer medication, first aid, a quiet place to rest, high fives and stickers to any children who need a little extra TLC.

Treasure Chest (Additional Needs)
If your child has any special/additional needs (Autism, Downs Syndrome, Cerebral Palsy, Spina Bifida etc...) we would love to welcome them into our programme and give your child extra support from our great team.

Please indicate on their online registration form or contact us at [email protected] if your child has any additional needs, so that our team can facilitate the best care for them during conference.

Nappies
We are unable to change your child’s nappy. Please keep your mobile phone handy should we need to contact you for a nappy change or if your child becomes unsettled.

Buggies
We have a secure pram parking area for your buggy during conference. Please take any valuables with you. If your baby is sleeping we have limited space in the rooms for your buggy while they are asleep.

Toilets
We have designated toilets for the children to use. They will be supervised by our leaders. If your child is toilet training please let us know and we will regularly ask them if they need to use the bathroom. We do not change nappies or clothes, so we will need a contact number for you so that we can text you if they need a nappy change.