Youth Registrations
Hillsong Church Australia Ltd atf Hillsong Church Australia (ABN 73 640 782 059) (“Hillsong”) manages Encounter Conference registrations via hillsong.com. By purchasing a ticket to Encounter Conference 2026 (“Registration”), you agree to these Terms and Conditions. For questions or to exercise any rights under these terms, please contact [email protected].
- Purchase of Registration
All prices are displayed in Australian dollars and are inclusive of relevant taxes where applicable. Registrations must be paid in full at the time of purchase. Payment is accepted by Amex, Visa, or MasterCard. Bank fees charged by third parties are your responsibility. Encounter Conference is considered a “Religious Service” and therefore not subject to GST. An invoice will be issued upon successful payment. Hillsong may reject any registration due to suspected fraud, pricing errors, or other issues, and will notify you if your order is rejected.
- Confirmation of Registration
A confirmation email will be sent via our third-party ticketing system within 24 hours of successful payment. If you do not receive confirmation, please contact us.
- Transfers
Registrations cannot be transferred to another delegate or future Encounter Conference events.
- Cancellation & Refunds
You may cancel your Registration by contacting Hillsong Youth in writing before 31 May 2026. A cancellation fee of AUD $20.00 per Registration will apply. Refunds will be processed to the original payment method. Registrations that have previously been transferred are not eligible for refund.
- Event Changes & Cancellation
Hillsong reserves the right to modify published event details or cancel the Conference. Reasonable notice will be provided. In the event of cancellation, Clause 10 (Health & Safety Disruptions) will apply. Hillsong also reserves the right to cancel your Registration at any time if false or misleading information has been provided.
- Event Recording and Photography
All Hillsong events are recorded. By attending, you consent to your image and likeness being used in media, promotional materials, and broadcasts. If you do not consent, please contact Hillsong prior to the event.
- Travel & Accommodation
Please confirm your Registration before booking travel or accommodation. Hillsong is not liable for costs or losses arising from travel or accommodation arrangements. We recommend obtaining travel insurance.
- Conduct Expectation
Attendees must behave respectfully and not engage in offensive, disruptive, or inappropriate conduct. Hillsong may deny entry or remove individuals under the influence of drugs or alcohol or those breaching this policy. No refunds will be issued in such cases.
- Bag Checks
Bags may be checked on entry and during the event. By attending, you consent to respectful security checks. Prohibited items include (but are not limited to): knives, weapons, fireworks, alcohol, and illegal drugs.
- Health & Safety Disruptions
If government regulations, public health concerns, or other health-related risks affect Encounter Conference:
- (a) Attendees must comply with all relevant laws and Hillsong protocols, including quarantine, mask mandates, and travel restrictions. Costs for compliance are the attendee’s responsibility.
- (b) Hillsong will notify you of any postponement or change to the format within a reasonable timeframe.
- (c) If the Conference is moved online or delayed to a future year, attendees may request a refund if they do not wish to transfer to an online registration.
- (d) Non-compliance with health regulations or Hillsong protocols may result in removal from the event without refund.
- Use of Content
All Encounter Conference content is protected under the Copyright Act 1968 (Cth). Unauthorised use, recording, or distribution is strictly prohibited and may result in legal action.
- Privacy
Your personal information will be used in accordance with Hillsong’s Privacy Policy, available at Hillsong Privacy Policy. The Youth Office cannot process registrations without complete details and payment.
- Limitation of Liability
To the fullest extent permitted by law:
- (a) Hillsong disclaims liability for any loss or damage arising from your attendance at Encounter Conference. If liability cannot be excluded, Hillsong may provide a replacement or refund.
- (b) You release and indemnify Hillsong from all claims for injury, loss, or damage arising from your attendance at the event, except where required by law. Hillsong will provide appropriate safety supervision and reporting processes for all youth attendees.
- Force Majeure
Hillsong is not liable for delay or failure to perform due to events beyond its control, including natural disasters, strikes, pandemics, or government actions.
- Severability
If any part of these Terms is found invalid, the remainder will remain in effect.
- Governing Law
These Terms are governed by the laws of New South Wales, Australia. Disputes shall be resolved in its courts.
- Survival
Clauses 10, 11, 12, 13, 14, 15, 16, and 17 survive termination of your Registration.
- Changes to Terms
Hillsong reserves the right to update these Terms. Updated Terms will be posted on the Encounter Conference website.
