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(07) 3422 8500

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Complaints Handling

Who can you speak to?

Hillsong CityCare is committed to continuous improvement of our service delivery and welcome feedback from our stakeholders and those who directly engage with out programs and services.

If you have any issues or concerns please contact us via email at

All complaints will be given respect and due consideration as we endeavour to resolve the issue in a timely and appropriate manner.

You can download the CityCare Complaints-Handling Policy & Procedure below.